Aspiring to become a hospitality manager? Check out these 5 essential books that will help you improve leadership, communication, and team-building skills in the hospitality industry.
If you’re aiming for a management role in the hospitality industry, it’s essential to develop the right skills. These include leadership, communication, problem-solving, and more. Fortunately, many books provide valuable insights into these areas. Here are five must-read books for anyone looking to thrive as a hospitality manager.
1. "How to Be a Great Boss" by Gino Wickman and René Boer
This book is packed with actionable advice for those stepping into a management role. It offers practical guidance on becoming an effective boss by focusing on leadership principles such as building strong relationships with your team, offering feedback, and setting clear expectations. It's perfect for future hospitality managers looking to develop their leadership capabilities.
2. "How to Win Friends and Influence People" by Dale Carnegie
A classic in leadership and communication, Carnegie’s book teaches timeless principles for building rapport, influencing people, and creating lasting relationships. For a hospitality manager, these skills are invaluable, as you're constantly interacting with guests, staff, and other stakeholders. Mastering them will help you become an inspiring and effective leader.
3. "The New One Minute Manager" by Ken Blanchard and Spencer Johnson
In a fast-paced hospitality setting, managing your time and your team effectively is essential. This short and easy-to-read book presents simple management techniques to improve employee performance and motivation. Perfect for new managers, it teaches how to set goals, give feedback, and improve communication in just one minute.
4. "Delivering Happiness" by Tony Hsieh
Tony Hsieh shares his journey of creating a unique company culture that focuses on happiness—both for customers and employees. This book highlights the importance of delivering exceptional customer service and creating an inspiring workplace. For hospitality managers, it's crucial to prioritize these elements to ensure your guests and staff feel valued.
5. "Leaders Eat Last" by Simon Sinek
Simon Sinek dives into what it takes to be a great leader, focusing on creating a culture of trust, safety, and collaboration. This is especially important for hospitality managers, as you need to build a team that feels supported and empowered to provide the best guest experiences. Sinek’s approach helps you build a team that trusts you and works effectively under your leadership.
These five books provide invaluable lessons on becoming an outstanding manager in the hospitality industry.
If you're eager to gain hands-on experience and further develop your management skills, Placement International's management-in-training programs are the perfect opportunity. With placements in top hotels and resorts, you’ll get the real-world experience you need to become a successful manager in hospitality. Apply now!
