Discover how hotels keep up with the holiday rush! From extra staffing to festive decor, see how hotels make the season special for guests.
The holiday season is one of the busiest times of year for hotels. From managing extra guests to creating festive experiences, hotels go above and beyond to make the season enjoyable and smooth for everyone. Here’s a look at how hotels keep up with the holiday rush and create an unforgettable stay for guests.
1. Extra Staffing and Flexible Schedules
During the holidays, hotels need more hands on deck. Many hotels bring in seasonal staff and offer flexible schedules for their teams to handle the high volume of guests and events. This ensures that guests receive quick and friendly service, even at peak times.
How it works: Hotels may hire extra servers, front desk staff, and housekeepers to ensure every department runs smoothly. Flexible shifts help employees manage holiday demand without burnout.
2. Streamlined Check-In and Check-Out
Long lines at the front desk aren’t a holiday treat for anyone! To keep things moving, hotels use technology and efficient systems for check-in and check-out. Many hotels now offer mobile check-in, keyless room entry, and express check-out options to make arrivals and departures faster and hassle-free.
How it works: Digital check-in allows guests to use their phones to check in and access their rooms, skipping the front desk entirely. Some hotels even let guests check out using their phones, so they can head out whenever they’re ready.
3. Special Holiday Packages and Deals
To make stays even more appealing, many hotels offer holiday packages that include festive perks like room upgrades, holiday dinners, spa treatments, or event tickets. These packages not only attract guests but also make it easy for them to enjoy a full holiday experience without extra planning.
How it works: By bundling special deals into packages, hotels give guests a ready-made holiday plan, which helps reduce the number of separate guest requests. Packages are often tailored to different guest types, like families, couples, or solo travelers.
4. Enhanced Amenities and Festive Decor
Hotels go all out with holiday decor, creating a festive atmosphere that makes guests feel welcome and excited. From giant Christmas trees in the lobby to cozy fireplaces and holiday lights, the decor adds a joyful touch. Plus, some hotels offer seasonal amenities like hot chocolate stations, holiday treats, or special room service menus.
How it works: Decorating a hotel is a team effort, with staff working together to put up decor that reflects the holiday spirit. Seasonal amenities, like warm drinks or holiday-themed snacks, are simple additions that enhance the guest experience.
5. Organized Events and Activities
Many hotels offer holiday activities like cookie decorating, caroling, tree-lighting ceremonies, and movie nights. These events give guests memorable experiences and help create a festive community feeling, especially for those who are traveling during the holidays.
How it works: Hotels plan and schedule activities that fit different age groups and interests, so everyone has something to enjoy. Event coordination is often handled by a dedicated team, ensuring everything goes smoothly and that guests know about the fun options available.
At Placement International, we know that providing exceptional hospitality during the busy holiday season takes a skilled and flexible team. Our programs help hotels connect with trained, enthusiastic talent from all over the world, ensuring that they’re ready to make each guest’s holiday experience special.
If you’re passionate about hospitality and interested in gaining hands-on experience, apply here!
